Our Mission, Values, Vision
and Guiding Principles

Mission
To provide professional services to our clients through technical excellence and innovation.

Vision
To be recognized nationally as the consultant of choice.

Core Values

Belief in the virtues of integrity, hard work, and loyalty. Belief in the virtues of integrity, hard work, and loyalty has earned PBS&J its reputation over the years. Building and maintaining trust in our client and industry relationships is essential to our continued success.

• Do the right thing even when no one is looking, and if unsure of what the right thing is, ask for guidance.
• Admit mistakes and be ready with corrective action.
• Make the extra effort to get the work done right.
• Be responsible and accountable for your own adherence to all of the company’s ethics and compliance standards.
• Be responsible and accountable for reporting actual or suspected ethics and compliance violations.

Relentless in the pursuit of quality and excellence. The firm’s pursuit of quality and excellence is relentless. It starts with hiring the best people, continues with the desire to continuously improve on client service, and ends with quality work worthy of pride by all PBS&J employees.

• Encourage one another to constantly improve in the delivery of client services.
• Seek review of deliverables to assure they are accurate and of high quality.
• Strive to satisfy client expectations.

Honor our contractual requirements and commitments. We are proud of our long history of honoring our contractual commitments. We aggressively manage schedules, budgets, and technical requirements. Our commitment sets the tone for the way we do business and helps establish trust with our clients and employees.

• Do not over-commit resources, capabilities, or deliverables.
• Aggressively manage schedules, budgets, and resources to ensure adherence to all project commitments.
• Recognize that effective communication is instrumental in delivering on our commitments.
• Maintain accountability at all levels of PBS&J.

Belief in open, honest, respectful communications. Open, honest, and respectful communications are what we expect from each other, from management, and from our board members. We communicate with our clients in the same manner.

• Be honest and truthful with clients, competitors, and fellow employees.
• Practice open communication throughout the company.
• Commit companywide to an open-door policy.
• Be a good listener.

Actively support our professions. As an industry leader, we do much more than provide services in our respective markets. We must acknowledge the responsibilities associated with our stature and actively shape and guide our profession.

• Share knowledge and information within our professional networks.
• Actively support our professional associations and seek leadership roles where appropriate.
• Seek opportunities to encourage students to enter our professions and mentor them through the educational process.

Personally invest in our communities. As a community stakeholder, we must take full account of the needs and challenges of the communities in which we do business and make a personal investment to address them.

• Encourage and support participation in community service activities.
• Take pride in our professional accomplishments and their positive impacts in the world around us.
• Seek opportunities to play leadership roles in addressing the business, political, and social issues of our communities.
• Seek opportunities to apply our knowledge and individual talents to the challenges of our communities, always remaining cognizant that we are ambassadors for PBS&J.

Guiding Principles

• Conduct our business with integrity, honesty, decency, fairness, and trustworthiness.
• Comply with all applicable laws, regulations, company policies and procedures, and industry best practices.
• Avoid conflicts of interest.
• Hold paramount the health and safety of the public by never sacrificing quality for profit.
• Do not discriminate with respect to race, color, religion, gender, national origin, age, medical condition or disability, sexual orientation, veteran status, or any other legally protected category.
• Embody the highest professional standards and comply with our company’s values and business and professional guidelines.
• Be proud to explain our actions to our colleagues, friends and family, and PBS&J Founders.
• Show courtesy and respect for others and promote a positive work environment.
• Make proper and appropriate use of company funds or assets.
• Avoid false, misleading, or exaggerated claims.
• Refrain from comment or action that may injure the professional reputation, practice, or services of PBS&J and others.